CallCenter Services

CallCenter Services. Means TMS' primary services including Billing Collection Services, and activation and deactivation of patient televisions and/or telephones, and other equipment. Call Center Services are provided on a 24x7 basis 365 days per year through live operators that activate and deactivate 1 patient telephones and/or televisions, collect billing information and verify patients home telephone numbers or validate credit card information, ... dispatch repair personnel for hospital telephones and/or televisions, and provide a help-desk and customer services for inquiries by the hospital or patients following discharge. View More