CORIO TECHNICAL SUPPORT SERVICES

CORIO TECHNICAL SUPPORT SERVICES. Means the following types of services offered by Corio to its customers: (i) network management and connectivity; (ii) monitoring; (iii) back-up connection; (iv) data center and application management and administration; (v) managing interfaces: file transfers from/to systems; (vi) rolling out Product patches and updates; (vii) performing back-up and recovery; (viii) performance tuning, measurement and reporting; (ix) storage and security and (x) customer support.