Distribution Manual

Distribution Manual. A written manual that includes terms, conditions, requirements and procedures relating to DSW's performance obligations under this Agreement, including without limitation operations, Product quality matters (including an internal certification and inspection process and the delivery of quality reports), service levels and a "scorecard" to measure service performance, which service levels the parties agree shall be at levels necessary to satisfy reasonable Customer requirements. The parties will... use their best efforts to finalize and agree upon the Distribution Manual no later than the Targeted Commencement Date. The Distribution Manual may be amended thereafter only by the mutual written agreement of the parties. If the parties are unable to finalize and agree upon the Distribution Manual by the Targeted Commencement Date, the parties shall undertake the informal dispute resolution procedures set forth in Section 24(a) View More