Managed Services

Managed Services. Means, (i) development, upgrades, migration, integration, testing, conversion, monitoring, maintenance, consulting, or other services and deliverables, related to the Hosted Services but not otherwise provided as part of the Hosted Services; and (ii) any additional Blockchain services as may be set forth in an applicable Order Schedule or Service Level Agreement.

Managed Services. Means the use of the Combined Product to provide a service to an End User for a limited term where the primary purpose is to operate or use the Combined Products on behalf of the End User rather than sublicensing the Combined Products to the End User for its own use, whether the service is performed as a professional service or an off-site hosted application service. Managed Services may be provided where (a) a separate license to receive the service using the Combined Products is not allocated... to each End User, or (b) where a separate license to receive the services is irrevocably allocated to each End User. In the case of category (a), the right to use the Combined Products in such manner may not be transferred to any End User. In the case of category (b), the license irrevocably allocated to an End User may be transferred to that End User, but only for its own internal use and subject to an EULA as a sublicense under this Agreement. In the case of category (a), Mercury Interactive shall report the revenue it receives from using the Combined Products in such manner in a fair and equitable way based on the value provided to multiple the End Users and not as if the license was for the use of a single End User. View More