Permanent Fix

Example Definitions of "Permanent Fix"
Permanent Fix. Means the full resolution of an Incident. It is measured from the time the status of the Incident support ticket is marked "In Progress" by the Athena support team until the time that Athena has resolved the Incident and communicated "the resolution to Chivo (including by marking it as "Resolved" in the Incident Tracking System).
Found in Athena Bitcoin Global contract
Permanent Fix. Means the full resolution of an Incident. It is measured from the time the status of the Incident support suppo11 ticket is marked "In Progress" by the Athena support suppo1t team until the time that Athena has resolved the Incident and communicated "the the resolution to Chivo (including by marking it as "Resolved" in the Incident Tracking System).
Found in Athena Bitcoin Global contract
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