Service Interruption
Service Interruption. A period of time where FTMS fails to provide a technical component listed in Schedule A, Section 1A (e.g., UPS Power, a hardened facility, or HVAC) that directly effects functioning of the MDI Equipment in the MDI Area (for example: a failure in the HVAC system for 1/2 an hour would not be determined a Service Interruption, unless MDI Equipment is adversely affected)
Found in
Amber Road, Inc. contract
Service Interruption. With respect to an Availability SLA, the ********** ** * ******** ** **** ********, excluding an occurrence or failure resulting from an Excluded Problem.
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