Support

Support. Refers to the support services specified in Schedule 2 attached hereto.

Support. Consists of (a) help desk telephone service for customers; (b) spare parts, on-site service and repair depot service (warranty and out-of-warranty); (c) on-going training; (d) software upgrades and updates, and (e) such other support activities of DIAMETRICS and/or PHILIPS described on Exhibit 2.2.

Support. The update, maintenance and support services described in Exhibit 3. 1

Support. Means technical support, software diagnosis, and software problem analysis and resolution provided over the telephone, by fax, via e-mail, or by other remote electronic means, and the provision of Updates and bug fixes.

Support. Jabber, using commercially reasonable efforts, will provide a problem reporting service and remote assistance (through telephone, email, instant messaging or other mechanism(s) at Jabber's discretion), to assist Customer in identifying and fixing documented and reproducible failures of the Software to perform as specified in its written specifications. Support also includes the provision by Jabber of Service Releases (as that term is later defined) of the Software to Customer when and as... released during the term of this Agreement. View More

Support. Means standard VERITAS' technical support for a Product, as available on VERITAS' Price List and provided pursuant to VERITAS' then-current technical support policy under VERITAS' support contract with the End User.

Support. Means the standard Support services purchased by the Customer as further described in the Customer Support Appendix, Appendix A.

Support. The services provided by MSI, which may include installation, configuration, customization and/or implementation of the Software for Licensee, on the Authorized Host's facilities, as set forth herein.