Technical Support

Technical Support. Means the technical support and maintenance services provided to Customers in which Nokia provides assistance in the use of the Products including, without limitation, providing troubleshooting, help desk support (phone and e-mail) and the issuance of error corrections, maintenance releases, patches, bug fixes and other software updates. Technical Support shall also mean the technical support provided by Sourcefire directly to Nokia pursuant to Section 5.1 of this Agreement. A description of... the various levels of Technical Support to be provided by each Party are set forth on Exhibit C. View More